Information We Collect

When you contact us, place an order, or interact with Jamunesh in any capacity, we may collect the following categories of personal information:

 

Contact Information — Name, phone number, email address, and postal address. This is required to process and deliver your order and to communicate with you about it.

Order Information — Details of the products you have ordered, quantities, pricing, and payment confirmation. This is required to fulfil your order and maintain transaction records.

Communication Records — Records of phone conversations, emails, and messages exchanged between you and Jamunesh. These are retained for customer service quality and reference purposes.

Device and Browsing Information — If you visit our website, we may collect standard technical data such as IP address, browser type, device type, and pages visited. This information is used for website performance monitoring and is not linked to your personal identity unless you contact us through the site.

 

How We Use Your Information

Jamunesh uses the personal information we collect for the following purposes:

 

Order Processing — To confirm, process, and deliver your order, and to communicate with you about its status.

Customer Service — To respond to your inquiries, address complaints, and resolve any issues related to your purchase.

Record Keeping — To maintain accurate records of transactions as required for business and legal compliance purposes.

Product and Service Improvement — To understand what our customers need and to improve our product range and service quality over time.

Communication — To send you information directly relevant to your order or inquiry. We do not send unsolicited marketing communications without your consent.

 

How We Share Your Information

 

Jamunesh does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in the following limited circumstances:

 

Delivery Partners — We share your name, contact number, and delivery address with courier and logistics partners solely for the purpose of delivering your order.

Legal Compliance — We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of Jamunesh, our customers, or others.

Business Transfers — In the event that Jamunesh undergoes a business restructure, merger, or sale, customer data may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected — including order fulfilment, customer service, and legal or accounting requirements. Once the retention period expires and there is no further legitimate purpose for holding your data, we will delete or anonymise it securely.

Data Security

Jamunesh takes reasonable steps to protect the personal information we hold against unauthorised access, disclosure, alteration, and destruction. These steps include physical security measures for paper records and access controls for digital records. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

If you believe your personal information has been compromised in connection with Jamunesh, please contact us immediately at info.jamunesh2022@gmail.com.

 

Your Rights

As a customer of Jamunesh, you have the following rights in relation to your personal information:

 

Access — You have the right to request a copy of the personal information we hold about you.

Correction — You have the right to request correction of any inaccurate or incomplete personal information we hold.

Deletion — You have the right to request deletion of your personal information, subject to any legal obligations we have to retain certain records.

Withdrawal of Consent — Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise any of these rights, contact us at info.jamunesh2022@gmail.com or call 9327952246. We will respond to your request within a reasonable timeframe.

 

Cookies

If Jamunesh operates a website, it may use cookies — small text files stored on your device — to improve the browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of the website.

 

Third-Party Links

Our website may contain links to third-party websites. Jamunesh is not responsible for the privacy practices of those websites and encourages you to review their privacy policies independently.

 

Children's Privacy

Jamunesh's products and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.

 

Changes to This Policy

Jamunesh reserves the right to update this Privacy Policy at any time. The updated policy will be published with a revised effective date. We encourage you to review this policy periodically. Continued interaction with Jamunesh after an update constitutes acceptance of the revised policy.